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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dmari Gulley

March 6, 2025

5  out of  5
rating by Dmari Gulley
"can’t beat it , best quotes and the best customer service I ever got in my life , thank you Sidney , I’m staying with state farm"
We responded:
"Thanks, Dmari, for your great review! We're glad Sidney gave you excellent service. Your satisfaction is our priority at State Farm. If you need anything, just let us know!"
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Eric Faucher

January 17, 2025

5  out of  5
rating by Eric Faucher
"Sidney Luna-Long was extremely helpful in putting together a homeowners insurance quote for me today. His response time was swift, he understood my needs, and provided an affordable product before the end of the same business day. Normally, I don't take the time to write reviews online- but I feel compelled to voice my opinion here. If you call the Roswell, Georgia agency- don't be shy to ask for Sidney."
We responded:
"Thank you for sharing your positive experience with Sidney. We are thrilled to hear that Sidney provided you with exceptional service and a suitable homeowners insurance quote. Your feedback is greatly appreciated."
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Mary Harbin

September 11, 2024

1  out of  5
rating by Mary Harbin
"Kelsey Cline's office set us up with home insurance for our very first house. After a month, the policy went through underwriting and we received a letter that they will be dropping us because our house was built before 2012. The agent said he was unaware of this so we asked to speak to the manager, Shelby Attaway. She was unaware why they would be dropping us. She investigated and found out that they can not insure houses built before 2012 because of where we live. We made sure before we got the quote that we were speaking with someone licensed in SC. The agent, Melvin, said yes. Shelby also said she was licensed in SC. So both the agent and the manager are licensed in SC, but wrote up a policy for us knowing our house was built before 2012. They don't know what they're doing. They have caused us the biggest headache. Every insurance agency we have spoken to since were shocked at our experience. They also mentioned State Farm is notorious for this kind of stuff."
We responded:
"Mary, We take your feedback on our agency and State Farm very seriously. We apologize for any inconvenience, and we will review this situation internally to ensure the highest quality of service for our customers in the future. Please reach out to us directly if there is anything else that we can further assist you with. Thank you."
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Sincere Lambert

May 9, 2024

5  out of  5
rating by Sincere Lambert
"So while shopping around for insurance which is a headache 😫 I received a call from Blaine at Kelsey Cline State Farm and I immediately brushed him off due to me already believing State Farm could not possibly have lower rates then the company I was already with being State Farm have always had higher rates. I was switching due to my current provider raised my rate literally 2 times more then my car note itself. Blaine said give me a chance and let me see what I can do for you. Just as some others have said in there review Blaine proved me wrong and made me shut my mouth 😆. I have not only picked up a auto policy but Life and Renters policies as well. So if you are looking for a change 🤔 and don't know where to start call Kelsey Clines office and ask to speak to Blain Stickland and tell him Mr Lambert sent you so he can feel the appreciation my family and I have for him. Thank You Kelsey Cline for having such a awesome team. Please make sure you appreciate them and uplift them daily especially Blaine."
We responded:
"Thank you for sharing your positive experience with Blaine at our agency! We're thrilled to have been able to assist you with your insurance needs. We appreciate your kind words and look forward to continuing to serve you."
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Shonteller Palmer

April 12, 2024

5  out of  5
rating by Shonteller Palmer
"Easy to contact when in need to ask a question or talk about concerns."
We responded:
"Thank you for your kind words! We are always happy to help!"
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Laketa Bundrage

March 4, 2024

5  out of  5
rating by Laketa Bundrage
"I have been with State Farm for just a couple of years, but my overall experience since day 1 has been nothing short of amazing. Sidney assisted me with my most recent need and was very personable and professional. He answered my questions and was able to provide me with comfort in making my updates to my policy. Thank you State Farm! Thank you as well Sidney!"
We responded:
"Thank you for sharing your positive experience with us, Laketa! We're glad Sidney provided you with excellent service."
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McKinsey Irvin

June 23, 2023

5  out of  5
rating by McKinsey Irvin
"I needed a life insurance policy and was overwhelmed with all the options out there. Paul Linck was able to walk me through everything and made the process seamless. Excellent customer service and I will definitely be recommending him to others!"
We responded:
"McKinsey, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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eric stephens

January 11, 2023

5  out of  5
rating by eric stephens
"I just got my auto insurance cut in half by switching to State Farm. I could not have had better service. Thanks again for such great service."
We responded:
"Kelsey, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Sherrie Davenport

October 23, 2022

5  out of  5
rating by Sherrie Davenport
"Kelsey Kline is the best place for all your insurance needs and are available 24/7 to meet all your insurance needs. Trust me I have made payments in the middle of the night before and I'm about to go there now and insure my vehicle again. I am an evening and late night person and I usually sleep during the day. So it is what it is....The Best!!!"
We responded:
"Sherrie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Tyleis Davidson

September 30, 2022

5  out of  5
rating by Tyleis Davidson
"I believe excellent service needs to be acknowledged. Especially when it comes to providing a service that gives me anxiety. The senior sales rep, Kilian R. Duke, recently assisted with a policy change. He was patient and thorough and did his best to keep the cost as low as possible. I received my paperwork promptly with information on reducing costs even more. Thank you!"
We responded:
"Tyleis, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Killian was able to do just that for your policy! We appreciate you putting your trust in our office to help protect what matters most."
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Chris Davis

August 29, 2022

1  out of  5
rating by Chris Davis
"Awful insurance agent and company. They could care less if you've been a long time customer. Just looking for every nickel and dime they can get."
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June Mays

July 7, 2022

5  out of  5
rating by June Mays
"This is the place to buy insurance. Mr. Killian , a very good insurance agent. He is very professional along with a great attitude. He will help you if he can. Thank you Mr. Killian."
We responded:
"Thank you for the five-star rating, June! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Teresa Judd

June 13, 2022

5  out of  5
rating by Teresa Judd
"Killian Duke is our new insurance agent! He was friendly, knowledgeable and very helpful in our switch from another insurance provider. Thanks to Killian we're definitely off to a great start!"
We responded:
"Teresa, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"