State Farm® Insurance Agent Kelsey Cline

"Kelsey Cline's office set us up with home insurance for our very first house. After a month, the policy went through underwriting and we received a letter that they will be dropping us because our house was built before 2012. The agent said he was unaware of this so we asked to speak to the manager, Shelby Attaway. She was unaware why they would be dropping us. She investigated and found out that they can not insure houses built before 2012 because of where we live. We made sure before we got the quote that we were speaking with someone licensed in SC. The agent, Melvin, said yes. Shelby also said she was licensed in SC. So both the agent and the manager are licensed in SC, but wrote up a policy for us knowing our house was built before 2012. They don't know what they're doing. They have caused us the biggest headache. Every insurance agency we have spoken to since were shocked at our experience. They also mentioned State Farm is notorious for this kind of stuff."

"My wife and I are first time home buyers and were shopping around for home owners insurance. Kelsey Cline set us up and all was well. They were licensed in SC (where our house is) and were able to bundle our home & auto together. A month goes by and we receive a letter stating that they would be dropping us because we never sent them a picture of our pool. We do not have a pool or trampoline or anything that would remotely have been mistaken for a pool. After they investigated, they found out they were looking at the neighbor's yard; not ours. On top of that they said that they wouldn't insure our house because it was built before 2012. HOW DID THEY NOT KNOW THIS BEFORE?! They royally screwed us and now we are a month in to our very first home scrambling to find new homeowners insurance. I would not go through this office because of their negligence. They knew from the beginning how old our house was- never once mentioned it would be a problem. Now, we have reached out to 10+ other insurance companies. Every single one was shocked and could not believe that they would have even written us a policy knowing the age of the house/location."

"So while shopping around for insurance which is a headache 😫 I received a call from Blaine at Kelsey Cline State Farm and I immediately brushed him off due to me already believing State Farm could not possibly have lower rates then the company I was already with being State Farm have always had higher rates. I was switching due to my current provider raised my rate literally 2 times more then my car note itself. Blaine said give me a chance and let me see what I can do for you. Just as some others have said in there review Blaine proved me wrong and made me shut my mouth 😆. I have not only picked up a auto policy but Life and Renters policies as well. So if you are looking for a change 🤔 and don't know where to start call Kelsey Clines office and ask to speak to Blain Stickland and tell him Mr Lambert sent you so he can feel the appreciation my family and I have for him. Thank You Kelsey Cline for having such a awesome team. Please make sure you appreciate them and uplift them daily especially Blaine."

"in 2023, I wasn't happy with the increase given by my, now former, auto insurance provider. As a result, I did some shopping around and had the pleasure of meeting Blaine Strickland. Meanwhile, my previous provider came back with better rates. Although they did decrease my premium, I informed Blaine to give me a call back in 6 months to further compare rates, as at that time, I was in a pinch for time. Well, on the exact day I ask Blaine to contact me...HE DID! As a result, he provided me a MUCH better premium, while my, now former, provider increased my premium again. Blaine was transparent, professional, and prompt. The process was very painless. We were able to get me switch over to State Farm, with a savings of several hundred dollars per month, in about 30mins. If you're seeking a quality, professional agent, look no further than Blaine Strickland w/ State Farm. He's the one!!"

"Easy to contact when in need to ask a question or talk about concerns."

"Sabrina was wonderful! She made my experience swift and easy. Her work ethic is impeccable. Kudos to her!!!"

"I have been with State Farm for just a couple of years, but my overall experience since day 1 has been nothing short of amazing. Sidney assisted me with my most recent need and was very personable and professional. He answered my questions and was able to provide me with comfort in making my updates to my policy. Thank you State Farm! Thank you as well Sidney!"

"When State Farm first reached out to me when I was looking for a new insurer, I wasn’t confident that I would get what I was looking for. Boy was I wrong! Sidney Luna from this office is who you want to speak to! Very professional and explained/answered all of my questions. I ask a lot because I like to understand what I’m paying for and Sidney was patient throughout the entire process, and had no problem sending me updated quotes with what I wanted. He got me rates/coverage, that beat anything I’ve been quoted before. I would highly recommend. Ask for Sidney!"

"I needed a life insurance policy and was overwhelmed with all the options out there. Paul Linck was able to walk me through everything and made the process seamless. Excellent customer service and I will definitely be recommending him to others!"

"The customer service at this location is wonderful. The agents are attentive and very helpful. Riley and Sidney did a great job helping me with a couple different policies!"

"I just got my auto insurance cut in half by switching to State Farm. I could not have had better service. Thanks again for such great service."

"Just switched from Geico to State Farm for my home and auto insurance in October 2022 and Sidney made the experience incredibly easy. He was very thorough explaining what the switch would look like and walking me through what both policies included. He was able to get us better coverage while also saving costs. Highly recommend working with Sidney if you are considering State Farm."

"Kelsey Kline is the best place for all your insurance needs and are available 24/7 to meet all your insurance needs. Trust me I have made payments in the middle of the night before and I'm about to go there now and insure my vehicle again. I am an evening and late night person and I usually sleep during the day. So it is what it is....The Best!!!"

"Sidney was great. Patient and thorough. Got me all possible discounts and saved me money! Thank you Sidney!"

"I believe excellent service needs to be acknowledged. Especially when it comes to providing a service that gives me anxiety. The senior sales rep, Kilian R. Duke, recently assisted with a policy change. He was patient and thorough and did his best to keep the cost as low as possible. I received my paperwork promptly with information on reducing costs even more. Thank you!"

"Chloe was super helpful in switching me over to StateFarm! Very attentive to detail and looked to help me save as much money as possible switching from Progressive!"

"Awful insurance agent and company. They could care less if you've been a long time customer. Just looking for every nickel and dime they can get."

"Very helpful and made sure i had everything i needed and more. Went above and beyond. Thank you!"

"This is the place to buy insurance. Mr. Killian , a very good insurance agent. He is very professional along with a great attitude. He will help you if he can. Thank you Mr. Killian."

"Needed a change done to my renter's policy. Had a conversation with my agent Kilian at State farm. He was very friendly and helpful and got the process done immediately. Overall great service"

"Killian Duke is our new insurance agent! He was friendly, knowledgeable and very helpful in our switch from another insurance provider. Thanks to Killian we're definitely off to a great start!"

"Kilian from State Farm agency helped me get my Auto insurance bundle with my renters insurance together and answered all the questions I had about this interaction. He’s very professional and very family oriented to understand my needs. I’m excited to have him as my agent who can help me out whenever I would need him."

"I recently made the switch to State Farm and Halle was extremely courteous, professional and helpful throughout the whole process. She answered all of my questions and helped me find the insurance that best fit my needs. I’m very satisfied with the service provided so far."

"Halle was great to work with and incredibly professional."

"Worked with a mutual mortgage client to obtain insurance. Katie was great to work with! She stayed in touch and was able to take care of us. Very satisfied with the professional, courteous service she provided."